6 Ways to Handle a Crisis at Work

Date:13-10-2013 12:20:23 read:1
Category:Life Style-->Cereer

A crisis at work can include anything from not clinching an important deal, evacuating an office building due to a fire hazard or sending erroneous deliverables to a client. Here are a few ways in which you should deal with a crisis at work, no matter how small or big it is.

1. Be patient

Whenever a crisis hits your company, all the team members and other incumbents of your organization are likely to start panicking. The key to face any crisis is to first be patient and calm. If you are hassled, you will add to the panic and you won’t be able to take stock of the crisis with a clear head. Making incorrect and hurried decisions during the time of a crisis will lead to further confusion.

2. Don’t try to hide the mistake

Whether the crisis in your company has occurred due to your own mistake or the oversight of another team member, don’t try to hide it. Notify the relevant members of the top management or any other managers who are in charge. You may receive a reaction of anger in the beginning, but you will be better equipped to handle the crisis if everyone is aware of it. Trying to solve a crisis all by yourself will make you say a lot of lies and may put you into further trouble.

3. Reshuffle your goals and targets

If an aberration has been caused by a crisis in your company, don’t expect yourself or your team to achieve the targets and objectives you had set originally. You will have to asses the situation after the crisis hits, calculate losses, measure your remaining resources and make a new action plan. One of the important elements of crisis management is to be flexible according to the situation.

4. Take initiative

In times of a professional crisis, employees generally tend to buckle under pressure and expect to be guided by their bosses. Instead of leaving all the crisis management for your senior managers or bosses, be proactive and take some initiative in helping them out. Observe how they strategize for solutions and offer your inputs. This will give you an edge in the eyes of your seniors and you will also be able to learn about dealing with a crisis first hand.

5. Look for the positives in a crisis

When you are handling a crisis, it can be extremely difficult to think about the positives hidden in the situation. But remind yourself that most big opportunities come disguised as problems. Thinking creatively and approaching the crisis in an innovative way will help you uncover such hidden opportunities. For example, if your company has halted the manufacturing process of a product because of sudden unavailability of a resource, thinking for an alternative may help you to explore other resources that are cheaper and more durable.

6. Get external opinion

If the crisis that has hit your company is of a large magnitude, you may require external help. This help can be given in the monetary form or through human resources. If you are in a position to make management decisions, think about where you can outsource such help from. There is nothing wrong in asking for help when you have to deal with a big crisis.

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